FAQ

Yes. On the sign-up page, just search for your store name, choose a category, and pay. Once payment is complete, your store's dedicated QR code is issued automatically on the spot. There's no setup fee and nothing to install. You can sign up right away from either a computer or a smartphone.

We never collect or store any information about the customers who write reviews (such as their name or the review text). We do store the store name and email address you provide when you sign up, for account management purposes (see our Privacy Policy for details). Payment information itself is handled by Stripe and is never retained by us.

Payments are processed through Stripe, and credit card payments are accepted.

You can cancel through Stripe, our billing provider. On the page below, enter the email address you used with Stripe when you signed up, and we'll email a management link to that address. https://app.rakucomi.com/manage

Because the amounts involved are small, we do not provide prorated refunds when you cancel. However, you can keep using the service until the end of your current billing period.

Stripe automatically sends a receipt by email when your payment is completed.

Yes. It makes no difference whether you're a company or an individual.

Please contact us at yammy.invest@gmail.com. We'll check the situation and get back to you.